GENERAL TERMS AND CONDITIONS
This is our same-day and next-day service. Only items listed on this website are available.
Any changes or cancellation to your order may not be accepted if the order has already been packed or despatched by the kitchen.
Full payment must be made before an order can be processed.
COLLECTION TERMS AND CONDITIONS
If your order is not collected on the chosen pick up date, the products will be disposed of by the end of the date and no refund will be given.
Free delivery on orders over $150. $15 otherwise.
DELIVERY TERMS AND CONDITIONS
We deliver island-wide, including Sentosa, but excluding highly restricted areas such as Jurong Island, PSA ports, army camps, airport terminals etc.
As far as possible we will attempt to deliver in a timely fashion. However, there may be instances where delays may occur due to circumstances out of our control (like weather, traffic, vehicle breakdown). In such instances, no refund will be made even if the order arrives later than anticipated.
In the event no one is present at the delivery destination to collect the order, cakes will be disposed of and no refund will be given.
If a wrong delivery address has been provided, and re-delivery is required on the same day, a surcharge of $15 will be added (and payable in cash upon delivery). Redelivery on the same day is subject to availability of drivers.
If a wrong delivery address has been provided, and re-delivery is required on another day, a new order will need to be made and paid for. No refund on the original order will be made.
All products must be checked upon delivery. If there are no issues at time of delivery, the order shall be deemed completed and accepted once the delivery receipt has been signed.
Once the delivery receipt has been signed, we will not be held liable for any damages or product spoilage, which may be due to improper handling or storage.
If the recipient refuses to accept the product, the order will still be considered as delivered and no refund will be given (unless the product was severely damaged during transportation)